Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times depend on the destination country.
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Australia: 7–12 business days
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United States & Canada: 7–15 business days
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United Kingdom & Europe: 7–15 business days
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Other International Locations: 10–20 business days
Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Shipping Cost
We offer free standard shipping on all orders.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Tracking information may take 2–5 days to update.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Customs & Import Taxes
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are determined by the destination country.
Lost or Delayed Packages
If your order has not arrived within 30 business days, please contact our support team and we will investigate the shipment.
Contact
For any shipping questions, please contact: support@halocurls.com